Place your order on our secure server shopping cart. Your order will be processed either the same or the next day. Orders are shipped from our warehouse in Miami and will reach you in 1-5 days depending on where you live.
Customer Service : email@example.com
Rilion Gracie Store 2100 Coral Way Suite #126 Miami, FL, 33145
All continental USA orders are shipped via UPS Ground. If you'd like your order shipped NEXT DAY AIR, 2ND DAY AIR, or 3-DAY SELECT, you must choose your desired option it when you check out in the shopping cart and you should also shoot us an email to ensure that we have received your urgent order. Any requests for expedited orders must be received by noon EST.
Rilion Gracie Store will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice. Returns must be made within 15 days from the date of delivery. There is a 15% restocking fee on all returns. Merchandise that has been worn, used, altered or damaged will not be accepted.
You must send an email and get a Return Authorization (RA) number BEFORE returning any merchandise! Send email to store@RilionGracie.com
Rilion Gracie Store reserves the right to refuse return of any merchandise that does not meet the above return requirements in Rilion Gracie Store's sole discretion Items must be in the original packaging, must be clean and free from wear, items must be unwashed, items must have ALL original tags.
Returns are processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment and will reflect the deduction of the 15% restocking fee.
Due to hygiene-related concerns, we regret to inform you that compression shorts, athletic supports & cups, mouthpieces, products made from lycra (fight shorts, compression shorts, rashguards, etc.) will not be eligible for return under any circumstance.
Please send an email to store@RilionGracie.com for an RA number for your return. Return shipping will be covered by the customer.
Send Returns To
Rilion Gracie Store
2100 Coral Way Suite #126
Miami, FL 33145
Once your return has been sent, please send package tracking information to store@RilionGracie.com. All refunds/exchanges will be processed upon receipt of your return.
How do I get my tracking number?
Tracking numbers are automatically sent from UPS and USPS within 1-2 business days. If you have not received your tracking number, please send an email to Info@RilionGracie.com
Which credit cards do you accept?
We accept all credit cards as well as PayPal.
When will I receive my order?
If you reside in the continental USA, then you'll receive your order in 1-7 days depending on how far you are from our warehouse in Miami, FL.
Can I make changes to my order after it has been submitted?
Email us right away, we should be able to make the change. However, we do process orders quickly and there is always the chance that you not be able to change the order. We will do everything we can to accommodate your change.
Can you save us money? We live outside the 48 states.
Yes, we can save you alot of money. For customers residing in Hawaii, Guam, PR, US Virgin Islands, Alaska, APO, AE, Marshall Islands, American Samoa we ship via Priority Mail with delivery confirmation. USPS rates are much cheaper than UPS. . If you prefer, however, we can ship via UPS. Just let us know in the "comments" section of the order form.
What are the charges for shipping internationally?
All international orders are subject to confirmation of shipping charges.Shipping charges are based on international location and weight of the items ordered.